Wednesday, june 3, 2020 tagPartnerships

Telemedecine: Ramsay Santé chooses Medaviz

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Ramsay Santé chooses Medaviz to complement the range of services offered by private practitioners with teleconsultation and to make the patient's care pathway ever more secure.

Telemedecine: Ramsay Santé chooses Medaviz
The Ramsay Health Group, one of Europe's leading private hospital and primary care providers, today announced that it has entered into a partnership with Medaviz, the expert in medical teleconsultation.

The deployment of the Medaviz solution by Ramsay Santé is part of the strategy to digitise the tools made available to private practitioners and to make patient care more fluid, an approach that is all the more necessary in times of the Covid-19 epidemic.

1,000 private practitioners working in a hundred or so facilities of the Ramsay Santé group use the Medaviz teleconsultation solution.

The Covid-19 epidemic and the resulting containment measures explain the unprecedented increase in the number of teleconsultations carried out since January 2020 by health professionals working in the facilities of the Ramsay Santé group. Whereas 5,000 teleconsultations were carried out in mid-March 2020, nearly 15,000 were recorded at the beginning of May. This increase in activity was made possible thanks to the partnership initiated in January 2020 with Medaviz.

To date, 1,000 private practitioners working in 100 Ramsay Santé group facilities have completed their care offer with the Medaviz solution. 50 medical specialities are represented, including anaesthesia, orthopaedic surgery, cardiology and gastroenterology.
Teleconsultation is favoured by more and more patients and healthcare professionals, especially in the current pandemic context. This is why we have formed a partnership with Medaviz, whose solution seemed to us to be the most adapted to our context and our challenges. The objectives are clear: to simplify the daily lives of our private practitioners on the one hand, and to make our patients' care pathway even more secure on the other.

François Demesmay, Group Chief Medical Innovation and Patient Experience Officer
Our Medaviz solution enables video consultation, digital prescription generation and document transmission, all within the framework of the care pathway reimbursed by Social Security. The tool has been designed with the doctor in mind: he or she is the decision-maker in scheduling appointments with patients whose medical records he or she knows beforehand. The entire Medaviz team is extremely proud of this partnership, which will soon be extended to tele-expertise and the expansion of the territorial care offer.

Stéphanie Hervier, Managing Director of Medaviz

Patient-doctor contact and automation of administrative formalities: Medaviz's dual mission

After creating an account on, the doctor can offer teleconsultations to his patients. Prior to the consultation, the patient has the possibility to send documents via the Medaviz solution. After the teleconsultation, the practitioner writes any prescriptions using the prescription generator.

In addition to bringing the doctor-patient relationship together, the Medaviz solution automates the administrative formalities (invoicing, reimbursement), allowing the practitioner to concentrate on his fundamental mission: care.By encouraging healthcare professionals to adopt teleconsultation via Medaviz, the Ramsay Santé group is pursuing its strategy of innovation to improve the quality of care, with the aim of:
  • Offer consultations to the most isolated patients, both geographically and psychologically (elderly, frail, etc.);
  • Providing a quick response to everyday medical questions (prescription renewal, medical advice, etc.);
  • To ensure that patients are followed up by the referring doctors on leaving the hospital;
  • Prevent unnecessary trips to the hospital with remote diagnosis, in order to relieve congestion in doctors' surgeries and emergency departments.

Feedback from practitioners on Medaviz

About Ramsay Santé

Ramsay Santé is the leader in private hospitalisation and primary care in Europe. The Group has 36,000 employees and works with nearly 9,300 practitioners to treat more than 10 million patients per year in its 443 facilities and 5 countries: France, Sweden, Norway, Denmark and Italy. Ramsay Santé offers almost all medical and surgical specialities in three domains: Medicine, Surgery, Obstetrics (MSO), Follow-up Care and Rehabilitation (FCR) and Mental Health.

Legally, Ramsay Santé is a mission-oriented company committed to constantly improving the health of all patients through innovation. Wherever it operates, the Group contributes to public health service missions and the healthcare network. Through its actions and the constant dedication of its teams, Ramsay Santé is committed to ensuring the entire patient care journey, from prevention to follow-up care.

Every year, the group invests over 200 million euros in innovation to support the evolution and diversity of care pathways, in medical, hospital, digital, and administrative aspects. Through this commitment, our Group enhances access to care for all, commits to provides best-in-class healthcare, systematically engages in dialogue with stakeholders and strives to protect the planet to improve health.

Wednesday, june 3, 2020 tagPartnerships
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