Thursday, may 14, 2020 tagPartnerships

Ramsay Santé chooses MedGo to respond to the often urgent need to replace carers in its hospital facilities

  • twitter
  • facebook
  • linkedin

This partnership is part of Ramsay Santé group's strategy to improve the quality of patient care and digitalise its processes.

Ramsay Santé chooses MedGo to respond to the often urgent need to replace carers in its hospital facilities
  • Ramsay Santé, one of Europe's leading providers of private hospitalisation and primary care, announces the deployment of medGo, an online platform for the management of replacements and urgent missions for hospitals and clinics.
  • Deployed for more than 8 months across all the territorial centres of the Ramsay Santé group, medGo enables each facility to manage its network of replacements and will automate the issuing of contracts during the temporary absence of employees.
  • This partnership is part of the Ramsay Santé group's strategy of quality patient care and digitalisation of processes.
Today's carers spend too much time managing administrative tasks. Through this partnership, we want to simplify the daily lives of our healthcare professionals and save them time so that they can focus on their core mission: patient care.

Philippe Torcelly, Deputy Director of Human Resources at Ramsay Santé
We are proud to have been chosen by the Ramsay Santé group at the end of a successful experimental phase in 6 pilot facilities. Our respective teams worked together in an exemplary manner to successfully deploy the solution on 100 sites in just 6 months. This collaboration with one of Europe's leading healthcare companies is a key milestone in the history of medGo, whose deployment is accelerating in France and is starting in several other European countries.

Antoine Loron, President and co-founder of medGo

Facilitate the management of replacements for care workers

After validating their profile and skills, each facility invites their replacements and employees to join the platform and indicate their availability. In case of temporary staff absences, the management posts their replacement needs. medGo alerts all qualified and available replacements via mobile notification in real time. As soon as they are alerted, the replacements can position themselves on demand if they wish.

The medGo platform is equipped with two streams: one for urgent requests and one for classic requests, to which several people can apply. It is the department manager who then chooses from the available candidates the profile he wants for the requested assignment.
MedGo is a real support for the teams, but it is also beneficial for the patients because it optimises the care provided by available and competent staff.
In the event of unsuccessful searches in the institution's network of replacements, the personnel search manager can, again via medGo, request interim partners. This is a function that brings real benefits, especially for just-in-time services such as operating theatres, dialysis units or intensive care units where we need to be able to provide efficient care at all times.

Matthieu Hemery, Human Resources Director of Ramsay Santé's Paris division, where the medGo application has been deployed in a pilot phase since September 2018.
The application also provides administrative support by offering the management of facilities the dematerialisation of employment contracts with electronic signatures or the completion of compulsory declarations to URSSAF.

Gradual roll-out to all 140 of the group's facilities in France

The medGo solution is currently deployed in 100 of the group's facilities, representing a network of 12,000 replacements registered on the platform. By the end of 2020, it will be rolled out to all the group's medical, surgical and obstetrics, follow-up care, rehabilitation and mental health facilities, with the exception of those that have joined Ramsay Santé following the acquisition of Capio. The latter will be equipped by 2021.

About Ramsay Santé

Ramsay Santé is the leader in private hospitalisation and primary care in Europe. The Group has 36,000 employees and works with nearly 9,300 practitioners to treat more than 10 million patients per year in its 443 facilities and 5 countries: France, Sweden, Norway, Denmark and Italy. Ramsay Santé offers almost all medical and surgical specialities in three domains: Medicine, Surgery, Obstetrics (MSO), Follow-up Care and Rehabilitation (FCR) and Mental Health.

Legally, Ramsay Santé is a mission-oriented company committed to constantly improving the health of all patients through innovation. Wherever it operates, the Group contributes to public health service missions and the healthcare network. Through its actions and the constant dedication of its teams, Ramsay Santé is committed to ensuring the entire patient care journey, from prevention to follow-up care.

Every year, the group invests over 200 million euros in innovation to support the evolution and diversity of care pathways, in medical, hospital, digital, and administrative aspects. Through this commitment, our Group enhances access to care for all, commits to provides best-in-class healthcare, systematically engages in dialogue with stakeholders and strives to protect the planet to improve health.

Thursday, may 14, 2020 tagPartnerships
  • twitter
  • facebook
  • linkedin
  • Marie GRILLET
  • PR Consultant
  • 06 45 42 91 00
Related News
  • Wednesday, june 3, 2020
    Telemedecine: Ramsay Santé chooses Medaviz [View press release]
  • Tuesday, february 6, 2018
    Ramsay Générale de Santé renews confidence in Elior Group to manage the catering, hospitality and biological cleaning services for its healthcare establishments [View press release]
View all releases